Legal

End User License Agreement

This End User License Agreement governs access to and use of the SAMS application provided by Strategic Account Management Services (SAMS).

Strategic Account Management Services (SAMS) Effective date: Feb 5, 2026 help@strategicams.com

1. Agreement and parties

This End User License Agreement ("EULA") is a legal agreement between you and Strategic Account Management Services (SAMS) regarding your access to and use of the SAMS software, application, and related services (collectively, the "Service").

If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization, and "you" includes that organization.

2. License grant

Subject to this EULA, SAMS grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Service for your internal business purposes in accordance with the Service documentation, your authorized workspace setup, and applicable law.

3. Service use rules

You agree that you will not:

  • copy, modify, distribute, sell, lease, sublicense, or reverse engineer the Service except as expressly allowed by law;
  • use the Service to violate law or the rights of others;
  • interfere with the security, integrity, or performance of the Service;
  • attempt to gain unauthorized access to accounts, workspaces, systems, or data;
  • use the Service to transmit malicious code, spam, or harmful content;
  • use the Service in a way that could disable, overburden, or impair SAMS or connected third-party services.

4. Accounts and security

You are responsible for maintaining the confidentiality of your login credentials and for activity that occurs under your account or within your organization’s workspace. You must promptly notify SAMS at help@strategicams.com if you believe your account or the Service has been accessed or used without authorization.

You are responsible for the accuracy, legality, and appropriateness of the data you or your users submit to the Service.

5. QuickBooks Online integration

The Service may integrate with QuickBooks Online using Intuit’s APIs and OAuth authorization flow. By connecting QuickBooks, you authorize SAMS to access and process the QuickBooks data required to provide the features you enable, such as connection management, customer or vendor import, purchase-order creation, PDF retrieval, and webhook-driven synchronization.

Intuit and QuickBooks are third-party services. They are not licensors of SAMS, are not parties to this EULA, and are not responsible for SAMS support, maintenance, warranties, or claims relating to the Service. Your use of QuickBooks is governed by your agreements with Intuit.

If you disconnect QuickBooks from SAMS, QuickBooks-connected features may stop functioning until the integration is reauthorized.

6. Customer data

As between you and SAMS, you retain your rights in the data you submit to the Service. You grant SAMS the rights necessary to host, store, process, transmit, reproduce, and display that data solely to provide, secure, support, and improve the Service and to comply with law.

SAMS handles personal information as described in the SAMS Privacy Policy.

7. Availability, updates, and changes

SAMS may modify, update, improve, suspend, or discontinue all or part of the Service from time to time. We will use reasonable efforts to avoid unnecessary disruption, but we do not guarantee that the Service will always be uninterrupted, timely, secure, or error-free.

We may add or remove features to reflect operational, legal, security, or product needs.

8. Suspension and termination

SAMS may suspend or terminate your access to the Service if we reasonably believe you have violated this EULA, created a security risk, used the Service unlawfully, or if suspension is necessary to protect SAMS, customers, or third parties.

You may stop using the Service at any time. Upon termination, the rights granted to you under this EULA end immediately, but the sections that by their nature should survive termination will survive, including sections relating to intellectual property, disclaimers, limitations of liability, governing law, and disputes.

9. Intellectual property

The Service, including its software, design, content, trademarks, and underlying technology, is owned by SAMS or its licensors and is protected by intellectual property laws. Except for the limited rights expressly granted in this EULA, no rights are granted to you.

10. Disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." SAMS DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

SAMS DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY DATA, REPORTS, OR QUICKBOOKS SYNCHRONIZED OUTPUT WILL ALWAYS BE COMPLETE, CURRENT, OR FREE OF DEFECTS.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SAMS AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, USE, OR DATA, ARISING OUT OF OR RELATED TO THE SERVICE OR THIS EULA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

12. Governing law and venue

This EULA is governed by the laws of the State of Michigan, without regard to conflict-of-laws rules. Any dispute arising out of or relating to this EULA or the Service must be brought exclusively in the state or federal courts located in Michigan, and you consent to the personal jurisdiction of those courts.

13. Changes to this EULA

SAMS may update this EULA from time to time. If we make a material change, we will post the updated version here and update the effective date above. Your continued use of the Service after the updated EULA becomes effective constitutes acceptance of the revised terms.

14. Contact information

Questions about this EULA or the Service can be sent to help@strategicams.com .